Not only is non-compliance an issue, but within the average practice 30 - 40 percent of patients aren’t even scheduled to receive a product or service reminder within the next year! The challenge is communication. eCardConnect is the answer.
The use of eCards in a Dental Practice falls under 5 categories:
Compliance / Appointment Scheduling
An eCard is sent three days prior to the scheduled appointment. The patient can confirm or reschedule directly from the card, dramatically reducing no-shows.Sample
Informational / Promotional
An eCard is sent as soon as treatment need is assessed. The patient can schedule the appointment directly from the card, increasing the customer response rate. If the patient does not respond, the card is automatically sent again, up to three times.Sample
eCards allow the doctor the opportunity to become more actively involved with his or her clients as a trusted advisor. They can be used as an urgent advisory or simply an FYI regarding new treatments and programs.Sample
Referral / Thank You
Patient birthday cards, holiday cards, seasonal cards and also “We Miss You” - encouraging patients who do not currently have reminder records to resume services.Sample
After treatment is completed, an eCard is sent to the patient thanking them for allowing you to be a part of their healthcare and asking them to forward the card to a friend.
There are over 200 eCards covering every Dental Practice eventuality. Don't see the card you want? We can even customize cards for your specific needs! Give us a call.